Introduction

Do you have a bank account? Or perhaps an account with a credit union or post office? If you receive a Training Allowance, then you most probably do have one.  What do you use that account for??

Having an account somewhere is more important to you than you might think. Once you have an account, you have access to all kinds of financial services. You are a customer of a bank - as a customer, you have certain rights to use their services. This unit is about the services you can expect from a bank.